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Hi guys, I have an issue for last 3 weeks. I wrote couple of emails to customer support but I find that their answer is not logical and against information about setting smoke screen. I use German destroyers (Z-46-, Z-52, Z-23, Maas and Gaede) Problem is; I follow an enemy ships, they are visible depend on their concealment distance on normal circumstances (normal weather, no fired, not behind mountain) for example 7 KM to me a battle ship. As you know none any of battleship has concealment 7 KM, they should be visible and they are. If I start to shoot, they will see me, so, as a normal destroy player, I set smoke for safely fire. Than this big battleship is disappear / invisible!, even some carrier too! Main purpose of set smoke is for runaway or safely fire from smoke area, but if (some) battleships and (some) carrier are disappear/invisible, how can you runaway (bec you dont see them where they go) or how you can shoot them if you have no target? Customer support says that, if I'm in my own smokescreen area and if there is not another ally in this area than enemy ship will be not spotted by my teammates so they can be disappear! From my side is this cant be logical answer. If I cant runaway and cant shoot, what is the purpose / gain setting smoke? But their answer are not changed after couple of email and they suggest me to write in this website that may be some game developer can see / monitor this issue. I send replays to them, when enemy is visible and when i set smoke enemy ships are disappear even they said its normal! I enclosed some replay with time stamp on file name, but answer are not changed. And this issue was not more than 1 year, its start last 3 weeks. Any information / ideas welcome. Regards, Peter amalgi disappear less than 6 KM udalgi in smoke 20200620_235645_PGSB108-Bismarck_38_Canada.wowsreplay carrier disa. 10 20 between 08 25 20200621_050950_PGSD109-Z-46_44_Path_warrior.wowsreplay Dis ship agains carrier alaska time 10 40 20200620_180629_PGSD110-Z-52_37_Ridge.wowsreplay Dis ship smolenks time 08 04 20200616_011727_PGSD109-Z-46_15_NE_north.wowsreplay dis ship time 15 42 20200620_172944_PGSD110-Z-52_28_naval_mission.wowsreplay dis ship york time 07 45 20200617_001753_PGSD109-Z-46_37_Ridge.wowsreplay