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Showing results for tags 'connection issue'.
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When I start the game I get an error: "Unknown Error" I have no idea what the problem is.I'm certain my login credentials are valid since I tested them on the website.See attachment for example. I got in to the game one time, but when I clicked "Battle!" it disconnected me again. (see screenshot 2) also when I got back into the game it said my ship was in battle (screenshot 3) Thanks in advance for the reply. For all those intrested, I found the cause of the problem. It was my Kaspersky (Anti virus) that caused this error. I did try a few things: Add Exception Rule for the game to Kaspersky --> Not OK Disabled my Kaspersky --> Not OK Uninstalled my Kaspersky --> OK So the only thing that worked here was uninstalling my Anti virus software.. Gonna keep looking for solution in which I can run both the game and my Anti Virus. I hope this helps a few people now or in the future with the same issue.