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Showing results for tags 'assistance'.
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I had an ingame issue that demanded a fast report to support via a ticket. The response and action taken is the fastest I have experienced in any game. Unfortunately regarding the survey (as per request) I couldn't find it - nor was it offered. So I use the forum to thank the staff for a swift support, response and solution. Kind regards and 'safe sinking' Capt_Widowmaker
I am appealing to the forum community. Recently, there seems to be an increase in abusive, abrasive, elitist, pretentious, and generally unhelpful comments. As addressed in some other threads, the game is suffering with overall numbers for the player base. If we want this game to thrive as a community, we need to be better representatives for the game, particularly when new players decide to post a question or seek assistance. Referring to players as "baddies" or "tomatoes" or other similar derogatory terms will not attract new players or help retain them. Posting snarky, sarcastic and generally unhelpful replies will not attract or retain players. If you feel compelled to do so, please, go visit reddit.com and you'll fit right in there. As a community, we need to do better. We cannot and should not rely on the community managers to undertake this task.