Good time of day.
Who can give a clear answer and date. When will the gift come to my friend? The payment was made 3 weeks ago. If the Payment was lost by you. Please sort it out as soon as possible. If the payment was not sent through the QIWI payment system and it is her fault - give an official response. And do not make promises for an indefinite period. I attach a screenshot. To sort out 3 weeks on payments. I'm losing confidence in the WG.