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Jedi_Wladislaw

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Everything posted by Jedi_Wladislaw

  1. Jedi_Wladislaw

    I need help, I can't access my account

    I sent the first letter on 28.09. I'll wait if you need a couple more days, but maybe there is a contact with someone specifically or at what specific address you can write. I myself work in the technical support service, and I perfectly understand that the work is not easy, but if we do not give an answer to the client within 4 hours, we are punished. There is an answer in the RU region within 12 hours. In any case, thanks for the feedback. Once again, sorry for my English, I'm writing through Google translator.
  2. Good day. I live in Ukraine, in the glorious city of Kyiv. I recently moved my account to the European region. But there was a problem, my mobile phone on which Google Authenticator was installed broke down, I did not find the backup code for restoring access, most likely it was lost irretrievably. I repeatedly contacted technical support in several languages, but did not receive more than one answer. Without Google Authenticator, I cannot get into my personal account and connect to the game. I like ships and tanks, and I really don't want to lose my account, a lot of money and time was invested in it at one time. If the administration reads this forum - help me restore access to the account. Here is the list of requests that I sent to technical support and did not receive more than one answer: No. 142278198 #142283776 No. 142307323 No. 142318803 No. 142356585 #142359223 #142361563 #142362856 The account from which I am contacting you was created exclusively out of hopelessness. I am ready to provide any other information that will help me restore access to the account. In the attachments, I attach screenshots of the latest financial transactions and confirmation that edited is mine and not someone else's. I apologize in advance for my English, I am contacting you with the help of Google translator.
  3. Jedi_Wladislaw

    Newcomers from Ukraine

    Good day. I live in Ukraine, in the glorious city of Kyiv. I recently moved my account to the European region. But there was a problem, my mobile phone on which Google Authenticator was installed broke down, I did not find the backup code for restoring access, most likely it was lost irretrievably. I repeatedly contacted technical support in several languages, but did not receive more than one answer. Without Google Authenticator, I cannot get into my personal account and connect to the game. I like ships and tanks, and I really don't want to lose my account, a lot of money and time was invested in it at one time. If the administration reads this forum - help me restore access to the account. Here is the list of requests that I sent to technical support and did not receive more than one answer: No. 142278198 #142283776 No. 142307323 No. 142318803 No. 142356585 #142359223 #142361563 #142362856 The account from which I am contacting you was created exclusively out of hopelessness. I am ready to provide any other information that will help me restore access to the account. In the attachments, I attach screenshots of the latest financial transactions and confirmation that JediWladislaw@ukr.net is mine and not someone else's. I apologize in advance for my English, I am contacting you with the help of Google translator.
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