To completely ignore the most important issue to me, which is how folks like LWM and the other original CC's - who did a ton of the heavy lifting to get this game off the ground for goodness sake - were treated, is the "awfully sorry" part of this response. I actually thought this was a meme post when I started reading it.
I guess with what is going on at Blizzard right now, as well, we just need to accept the fact that game development studios are often Black Holes when it comes to the "people" side of the business.