TheWarJaC

Hi Captain, Unfortunately, we currently don't have any information about it. But, if the discount you mentioned will be introduced during this update, we will notify you through our official channels.

Hi Captian, Luckily the invoicing of the prizes relative to the Summer Season started sooner than I anticipated 😉. All the rewards should be credited by the end of the week to the players having the right.

Or, a mash-up between Sailor Moon and The Sopranos!

Ahaha, unfortunately, no temporal distortion or hibernation capsule is involved this time. Luckily the invoicing started much (much!) earlier than I anticipated 😉. Hi Captain, Yes, just try to wait a bit. All the rewards should be invoiced by the end of the week to the players having the right.

Yup! It took much (much) less than I anticipated, fortunately. Sometimes, it takes a bit more to receive all the prizes. All rewards for the summer season should be credited by the end of the week to the players having the right..

Capitani! Abbiamo ridotto il numero di Gettoni di Battaglia richiesti per accedere alle Battaglie Asimmetriche con Navi di Tier VII-VIII. Adesso il numero di gettoni richiesto è 400. Vi auguriamo sempre il vento in poppa!

You are very welcome! And thank you for helping us by participating to our Public Test!

Hi Captain, If you have participated in our Public Test, and have the right to receive the prizes, the rewards will be automatically credited to your main account. 😊

Ciao Capitano, Per cambiare la musica in WoWs devi solo andare al percorso bin/<VERSION_ID>/res/userMusic nel folder del tuo client e caricare la tua playlist personalizzata. 😊

Hi Captain, This is probably due to the fact the PT server is currently closed. Another session of Public Test will be open very soon though 😉. Hi rtm42, As you can see in this article, the rewards for participating in the Public Test of the 0.9.8 update have been credited to your accounts 😊. The prizes for the completion of the Summer Season's directives should be credited instead a bit later, most likely with the release of the Update 0.9.9. Edit: So, fortunately, it took much less than I expected. The invoicing for the rewards of the Summer Season of Public Test started already. It should be finished by the end of the week. 😉

Ciao Capitani, Sì, le ricompense per aver partecipato al Public Test dell'Aggiornamento 0.9.8, saranno accreditate durante la giornata di oggi. I premi per aver completato le direttive della Stagione Estiva di Test Pubblico (come il container Nave Premium Tier VI), invece, saranno rilasciati un po' più tardi, probabilmente durante l'aggiornamento 0.9.9. 😊 Edit: Fortunatamente, è già iniziato anche il crediting delle ricompense della stagione Estiva. Tutti i premi dovrebbero essere accreditati sull'account degli utenti che ne hanno diritto entro la fine di questa settimana.

Hi Captains, Yeah, if you want to remove the Naval Legends tracks from your playlist, you only need to delete those audio files from the bin/<VERSION_ID>/res/userMusiс folder in the game client. 😊

You are welcome Captain! 😊.

Hi Captain! So, the rewards for participating in the Public Test of Update 0.9.8 should be distributed within today. The rewards relative to the completion of the Summer Season's directives will be credited instead a bit later, probably with the release of the Update 0.9.9. Edit: Fortunately, it took much less than I expected. The invoicing for the rewards of the Summer Season of Public Test started already. It should be finished by the end of the week.

Ahaha, I know what you mean. I have spent so many hours in that game: I am sure it creates a temporal anomaly which bends the structure of reality, phagocytizing your time like you are in a state of trance

Capitano, Hai provato la fix relativa all Hardware Acceleration che ti avevo suggerito? • Trova il file engine_config.xml nella cartella principale di WOWs. • Cliccaci sopra con il tasto destro e scegli "modifica" . • Trova la linea "hardwareacelleration" e cambia il valore da "auto" a "false". Se questa soluzione non dovesse funzionare, puoi gentilmente aprire un Ticket con l'Assistenza, includendo un WGcheck e un Pingplotter report? (Per favore, mandami anche l'ID del ticket. Così potrò elevarlo al nostro specialista, nel caso fosse necessario.)

Ciao Capitano, Confermo, al momento non è possibile acquistare la Puerto Rico. L'unico modo di ottenere la nave era tramite l'evento del Dockyard del 2019: non ci sono ancora notizie se sarà possibile comprarla in altri modi in futuro.

Hi Captain, Usually, the rewards relative to our Public Test are credited a few days after the release of a new update: so, they should arrive around Monday/Tuesday. A publication will go live our portal once the rewards will be available 😊.

Exactly 😊

Captain, If you haven't resolved your problem yet, could you please send me your Ticket ID through a private message so I could elevate it to our specialist?

Sono contento tu abbia risolto il tuo problema Capitano, topic chiuso.

Di niente, figurati. Cercherò di segnalare la cosa allora, per vedere di rendere l’articolo un po’ più chiaro la prossima volta. 😊 Ciao Capitano, Ho appena risposto ad un tuo collega marinaio riguardo un problema simile, spero possa esserti d’aiuto.

So, I think that what you are experiencing is because you didn’t complete phase 4 yet while having a Starter Pack available. If you complete the 4th phase with directives, you should be able to unlock the single-phases with doubloons. (Also, if you are planning to unlock more than 4 single-phase with doubloons, consider getting the 8000 Starter Pack, it would grant you a discount.)

Hi jim_99, So, yes, it is possible to unlock a single Shipyard Phase for 1750 doubloons: All you have to do is to click the button "Complete with Doubloons" on the Dockyard Then a window will open, where you will be able to buy the number of phases you require.

Ciao Capitano, Mi dispiace per il tuo inconveniente. Per prima cosa ripara il client, lancia il gioco in safe-mode e disattiva tutte le mod.(Dopo un nuovo aggiornamento le mod posso creare dei problemi.) Se questo non dovesse funzionare prova la fix relativa all'Hardware Acceleration: • Trova il file engine_config.xml nella cartella principale di WOWs. • Cliccaci sopra con il tasto destro e scegli "modifica" . • Trova la linea "hardwareacelleration" e cambia il valore da "auto" a "false". Se anche questo non dovesse risolvere la situazione ti consiglio di aprire un ticket con la nostra Assistenza, potrebbe trattarsi di un problema relativo al firewall o all'antivirus usato.