Right, this will probably be a long one... this is both a rant as well as hope that someone actually manages to help me.
About a year and a half ago I started to play World of Warships again. The game is fine in gameplay and everything but I have one major issue: I kept
disconnecting in almost every game I played. No matter what tier or what the nation it was. It only happens once in a match, rarely twice. It of course
usually comes at the most inconvenient situations. It went to the level of frustrations that I actually had to seek the help of one of the tech-guys from
Wargaming. So we did the following and keep in mind this was all done with the help of some of their 'specialists'.
We removed any and all mods I had.
We re-installed the game from scratch.
We allowed the firewall to read World of Warships.
We opened up a few ports on my router.
I constantly gave them my Ping Plotter report as requested.
We shut off any other program that could use the internet.
We tried if I suffered the same issue on a different device (yes).
At this point, I even went so far and asked my tech-teacher from school if he had a solution (which he had not).
I send them multiple WGcheck Reports.
We terminated any and all programs not needed in Taskmanager.
We checked if this issue happens in other World of Tanks (it did not).
We deleted cache files and preferences.xml files.
We checked the drivers and updated GeForce.
We went as far as to make a new windows account.
We waited for a patch of the game.
This was one huge bloody mess. I started that ticket on the 2nd of April 2017, and once it was the 18th of April 2017 I gave up and just quit the game.
I didn't feel like a valued client from the people who were supposed to help me. They always let me redo the same things over and over again and for some
reason, the expected different result (You know what the definition of insanity is?). What annoyed me as well is that in that 3 week period of messages being
sent back and forth, I rarely had the same person addressing me. I don't mind waiting a little longer for a message if it's from the same person. But every other
post it was a different person who never took the effort to re-read what we had tried in the past. So I constantly had to explain what we did in order to avoid
doing the same thing over again. Their so-called 'specialists' were from all over the place. Then the person cam from Belarus, then from Greece, then Germany...
It was a rollercoaster.
In the end, like I mentioned before, I quit, because it was obvious at this point that Wargaming's helpdesk didn't communicate with each other and likely barely have
any knowledge about how computers and internet and their own game operate. And now after a year and a half passed that stuff, I decided to give it another go.
With a new account and everything. Much has happened since then with the game after all. And yesterday, I had no disconnections.
Happy as I was I thought they finally fixed it with a patch, well, no... Today I played about 5 matches, 4 of which received a DC.
I checked my internet connection which is now even better than it was a year ago (424Mbps download and 41Mbps upload)
So long story short, the issue exists still. And I am at a total loss. I will not open another ticket to Wargaming, because I will not put myself again through three
weeks of bull**** from their helpdesk. This is my final effort as a whole as well. I ask people from the forums who have some knowledge about computers and
whatnot to see if they perhaps have a solution. For it, sure as hell is not coming from Wargaming. Should no resolution come, I will likely quit the game
Thanks for reading so far down if you have, and I hope you will never reach this point of frustration.
I bought a new laptop a few days ago and tested if the game had the same issue on it. So far, I managed to play about eight games without any incident, leaving me to believe that it runs fine
on that one. I will continue to play the game on it and just don't bother with the main PC anymore. Still, I want to thank those who tried to give a solution and everyone is still welcome to
give their thought on it.