Matteicorsica

Hello Matteicorsica, Thank you for contacting the Wargaming Player Support. We apologize for the response time of our service, our team received an unexpectedly huge amount of tickets in the last few days. Thank you for your patience. I'm sorry to hear about the situation. You should be able to access this page, as we can access it on our side. I invite you to open your game folder. Once it's done, please try to find the file cef_browser_process.exe. Usually this file is in \res\cef, but it's possible to have it somewhere else depending on your game installation. For example: World_of_Warships_Eu\bin\XXXXX\bin32\cef and World_of_Warships_Eu\bin\XXXXX\bin64\cef, XXXXX is the current game version. With this file, you will need to add it to your firewall/antivirus exception. The purpose is to make sure that nothing is blocking this file from using your internet connection. As this file is like an in-game browser, we need to make sure this one isn't blocked. Also, I invite you to follow the next instructions: Open World of Warships installation folder and access “res” subfolder (World_of_Warships_Eu\bin\XXXXX) Open “engine_config.xml” in editor Search for “hardwareAcceleration” and set the value to “false” (should be auto by default) [20:02] If nothing change, please check in your Windows Defender and follow this article from Microsoft : ‌‍‎‏ ‭‭‬‫‪ ➞Add an exclusion for Windows 10 ‌‍‎‏ ‭‭‬‫‪ ➞Add an exclusion for Windows 8 ‌‍‎‏ ‭‭‬‫‪ ➞Add an exclusion for Windows 7/Vista/XP The purpose is exactly the same, making sure that Windows Defender isn't blocking our file. Additionally, I invite you delete the profile subfolder which contains cef cache. Here is the default way: World_of_Warships_Eu\profile. It's possible that the subfolder is on a different place like bin32 or bin34. If the issue remains, and as you have Wargaming credentials, I invite you to install and try if it still here when you launch the game via Wargaming Game Center. How to install and Update World of Warships You will need to install the game as the Wargaming launcher can't launch the one from Steam. I hope this will solve your situation, Captain. If not, I invite you to provide a WGCheck report. Also, I invite you use the next link: https://armory.worldofwarships.eu/. I wish you a happy new year 2021 and good luck on the seas. Kind Regards, still doesn't work great job so far Wargaming , if u think u can cut yourself from the main platform like Steam to promote ur own, not gonna happen , u're not Apple ...

Hi , its not fixed for me at all , im a filthy Steam user that may explain (or not) the issue , but ive no chat or clan option since a while now , even after many attempts to repair the game. Worst part is when im invited in a division i cant see the screen , and if people quit without kicking me out first , im not able to exit the division by my own and have to restart the game.

That high priority doesnt' worked at all , wows still saturate after few games in a row , and its not a bit of dust than make both cpu and ram running insanely, when everything was fine since the 9.6.1. Attempted a clean uninstall , now ive to wait 10hrs of downloading , probably won't change anything as long its coded with windows 3.1 tools ...

Hi , ive the same issue here since the 9.6.1 and getting worse and worse overtime . Iv'e an old computer from 2013 but still decent (i7 3770k , amd 7950 3gb and 16 gb of ram ) got usually a solid and static 80 fps on high details at 1080p , but since a week it really started to degrade after a hour or two of playing . No matter if its coop or a full random game , the moment ennemies pops up the framerate start to jig between 60-75 and when explosions ,smoke and the rain of shells start to being intense it can drop below 40fps and move up to 65 to drop again , making the game barely unplayable even with a railgun ship. The game pump an absurd amount of ressources (3.7gb in task manager) way up to 80 -85% for both RAM and CPU usage .Dunno if its linked but even Steam and Discord also pump way too much ressources as they usually do , both have 12-15% hitching CPU usage . Already tasted that infamous memory leak from the March update with the game sucking more of my whole 16gb RAM , got some pretty juicy BSOD "thanks WG ... i guess". Now its seems to overflow both cpu and ram, a computer restart fix temporarily the issue , not always the case . Looks like the cache is saturated and doesn't flush properly which lead to a saturation after some games in a row. I suspect in particular the bottom mapping for the new subs to be one of the cause , also someone mentionned it can be related with the new HD audio and effects, well since this update i got sizzlings and saturation effects aswell , while using both headphones or speakers but who knows... they stacked so much crap over and over those last months , might stabilize the game instead of pumping out thoses premiums ships like madmens ... whatever Even 2 hours after i've left the game and closed the whole shitshow , the RAM usage is still insanely high with a 55% usage on windows screen menu at idle when it's usually 25-30% with only basics apps running on background . Something hidden from task manager apparently still sucking out ressources long after i quit the game and i can't figure what, once again only a reboot fix it. Haven't seen any infos about a fix in the 9.7 patch notes and haven't played the new update yet .

Salut , sujet apparemment déjà abordé sur le coté américain du forum, touchant toute la série de camo BIONIC sur les croiseurs Français. Un bug visuel en forme de triangle warning jaune avec le message "FAIL" apparait quand le speed boost est actif et que l'on tire , il s'agit de la flamme de cheminée qui normalement change de couleur , avec le boost de vitesse actif celle ci disparait purement et ce message d'erreur pop au cul du bateau en mouvement ou sur la cheminée en question si à faible vitesse. Une fois le boost en cooldown la flamme revient et le message disparait. A noter que ce message est visible également par les autres joueurs, amis ou ennemis et que certains joueurs qui ont retiré ce type camo ne peuvent pas le remettre.

Merci pour ces précisions , je pensais à une corruption de fichiers, voilà qui me rassure .

Salut ,je rencontre un souci dans le panthéon "Destroyers Français" , mon score dans le panthéon reste bloqué et affiche un créneau du 15 au 22 juillet soit l'époque du précédent event , déjà dans vague rebelle j'avais le même souci ,le score s'était figé dès l'achèvement de la première directive et cela s'est débloqué qu'à la dernière directive , je n'ai donc eu la récompense que pour la dernière partie de l'évènement. Je précise qu'après chaque bataille je n'ai pas la notification de points gagnés en rapport avec l'évènement. Vérification des fichiers steam et défragmentation effectué après la nouvelle mise a jour , mais apparemment le problème demeure. Merci de vos lumières Cordialement Mattei

Hi , ive that sound bug too while playing the Cleveland with Freedom Camo , also the Helena "Remembrance Night" camo have textures issues , the secondaries turrets are no more painted . Last but not the least , the Neptune concealment while in smoke is now totally broken , with a huge 6.6km , as Edinburgh and Minotaur have around 5.4km , which was also the Neptune value before that patch. Still painfull to play without that , so make it even worse as u have no time to use ure smoke efficiency while someone pushing on u. Thanks in the advance