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About Crysantos

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    Senior Community Manager EU
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  1. Crysantos

    PSA: Guepard "French Navy" bug

    According to our database you only own it for Siroco, Le Fantasque and Vauquelin. So you never owned it according to our logs - if you're 100% sure you owned it before (or have some proof) then please contact our customer support. Greetings, Crysantos
  2. Crysantos


    We're actually testing currently increasing times in between CV attacks - we should have some news on this in the near future. Still under investigation. This sounds like an internet issue (if you get disconnected) or a client issue if it crashes, not the servers. Please run a "Check & Repair" in your WGC, make sure to uninstall mods and if the issue still persists - please send us a pingplotter + WGCheck report to our customer support. Do you mean the turret rotation sound? Otherwise please shoot me a quick clip, please. Greetings, Crysantos
  3. Crysantos

    Matchmaker Discussion Thread & MM Balance

    In our recent DevBlog post we've released upcoming changes as you know. It's a step in this direction, we'll see how it works out. I actually played quite some low Tier battles on Tier III-V on the NA server and the vast majority of CVs I ran into were regular players trying out CVs - not sealclubbers trying to min-max. Your training room scenario isn't really representative for the reality of these battles. And we'll obviously keep monitoring this situation and make more changes if needed. Greetings, Crysantos
  4. Leider sind die deutschen Untertitel noch nicht fertig, die kommen aber Ende der Woche. Sorry :( Ja, leider dauert die Videoproduktion immer etwas und wir hatten erst recht spät im Test gesehen, dass dieses Video wirklich nötig ist, um ein besserer Verständnis für die Mechanik zu vermitteln. Aber wir möchten dies auch früher für neue Mechaniken im Spiel direkt zur Veröffentlichung fertig haben, da gebe ich dir vollkommen recht. lg, Crysantos
  5. Crysantos

    How It Works: Semi-Armor-Piercing Shells

    Well, like most unique features it becomes more pronounced with the higher Tiers. Even though if you understand the mechanic you will be able to make good use of the new ammo even on mid-Tiers. The IT line isn't really meh and it leads to a very strong Tier X (currently potentially even too strong) with the Venezia. Once you figure out how to use ammunition, it becomes more fun - this is why we create these videos, so players have a better understanding of mechanics and how to get the most out of ships. Well it's the advantage of SAP and one of its strenths - on the downside you don't get to set fires. As a DD you will always outspot the IT CA and know the danger it presents Greetings, Crysantos
  6. Hi guys, Since this was very useful in other language sections - here a pinned thread with updates about PT rewards. The PTS rewards for Update 0.9.1 test sessions are ready to be claimed on this page: https://worldofwarships.eu/userbonus/ Enjoy and thanks for helping us! Greetings, Crysantos
  7. Crysantos

    0.9.1 PTS - General Feedback

    The PTS rewards should be set up today and be available towards the end of the day. Greetings, Crysantos
  8. Crysantos

    Ein Leitfaden für einsame Schiffsherzen

    Wir bieten hier einfach die Möglichkeit für diejenigen, die sie bisher noch nicht hatten, sie noch zu erhalten. Wir haben ein Herz für unsere Sammler :) lg, Crysantos
  9. Crysantos

    Ein Leitfaden für einsame Schiffsherzen

    Freut uns zu hören! Wir hoffen, dass ihr einen schönen Valentinstag hattet! lg, Crysantos
  10. Crysantos

    Changes to IFHE and plating

    Thanks for the detailed feedback - also please keep in mind that this is the overall plan, there might be adjustments for individual ships (already passed along concerns regarding Atlanta, etc.). Greetings, Crysantos
  11. Kannst du deinen Client mal "Überprüfen und Reparieren"? Außerdem schicke unserem Kundendienst bitte mal einen WGCheck. Du nutzt keine Mods, oder? lg, Crysantos
  12. Ja das ist korrekt - daher wurde die Taste vorerst mal geblockt. Danke für die Hilfe beim Beantworten lg, Crysantos
  13. Crysantos

    Update 0.9.1: Allgemeines Feedback

    Kannst du unserem Kundendienst mal einen Beispiel dazu schicken mit einem WGCheck? Ich würde auch mal im WGC bei Warships die Funktion "Überprüfen und Reparieren" laufen lassen. Seltsam, ich gebe es weiter! Das sieht nach einem WGC Problem aus. lg, Crysantos
  14. Die einzige Limitierung für den epischen Drop ist, dass man ihn nur einmal pro Update bekommen kann. Es hat keinerlei Einfluss auf zukünftige Twitch Drops lg, Crysantos
  15. Crysantos

    Bag a Premium Ship – Twitch Drops in 0.9.1

    Hi there! Sorry to hear you feel that way but that's not our intention. I'm sure you know that there will always be activities that we run for example on Social Media channels, creative contests on the Portal, our Contributor program having giveaways and so on - like most other gaming companies out there. It's up to you where you would like to opt-in for these activities - but please be assured that nothing gives you as many rewards as simply playing the game. You'll end up with a wide selection of in-game currencies to spend on Premium or Reward Ships, containers, camouflages and so on. I hope you have a nice weekend, Crysantos