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The_3rd_R

Players
  • Content Сount

    12
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    3633

About The_3rd_R

  • Rank
    Able Seaman
  • Insignia
  1. The_3rd_R

    Update 0.6.9 Feedback - Bug Reports

    https://eu.wargaming.net/support/news/254 resolved the below issue !! thanks ;)
  2. The_3rd_R

    Update 0.6.9 Feedback - Bug Reports

    Hi ! I'm using a MAC PRO 10.10.5 OX S Yosemite and after the last update made I'm getting this error message and game is not launching and asking to be closed , PLZ HELP ! The big world client has encountered an unhanded exception ''exception access violation''
  3. The_3rd_R

    exception access violation

    Hi ! I'm using a MAC PRO 10.10.5 OX S Yosemite and after the last update made I'm getting this error message and game is not launching and asking to be closed , PLZ HELP ! The big world client has encountered an unhanded exception ( exception access violation ) Thanks !
  4. The_3rd_R

    Payment error

    this clarification from the customer service wasn't addressed to me. Seems the one happened to respond to your ticket is a professional one. Anyhow my problem is solved in another way
  5. The_3rd_R

    Payment error

    the switching thing may be possible. But I was using Safari. Anyhow thanks for the tip !
  6. The_3rd_R

    Payment error

    This is to update whom it may concern that i have asked my friend in other country ( same EU server ) to purchase for me a bundle in WOWS and it worked fine. So i don't know whether it was a payment issue on EU wargaming website from my country or it is a credit card issue, knowing that i have used the same card on other websites and it worked successfully. BACK TO ACTION STATIONS LET'S GET THEM A HARD TIME !!!
  7. The_3rd_R

    Payment error

    This is to update whom it may concern that i have asked my friend in other country ( same EU server ) to purchase for me a bundle in WOWS and it worked fine. So i don't know whether it was a payment issue on EU wargaming website from my country or it is a credit card issue, knowing that i have used the same card on other websites and it worked successfully. BACK TO ACTION STATIONS LET'S GET THEM A HARD TIME !!!
  8. The_3rd_R

    Payment error

    I have used the same credit card on other portals and it worked perfectly but didn't work on wargaming
  9. The_3rd_R

    Payment error

    I offered an SMS screen shot with all evidence needed. Credit card info also showering the amount credited with the date and seller name and timing but the customer service is lazy enough to double check if this is correct or not. Anyhow hope this ends for the benefit of the player. We need credits to repair our ships and have doubloons asap !!!
  10. The_3rd_R

    Payment error

    I have submitted a ticket and their answer was a democratic one without any kind of solid solution. All what they asked for is a proof, a bank statement showing that I was credited so they can refund the amount but the issue is that my money were refunded back in less than 24 hours and the record of wargaming does not show any evidence of transaction. I have sent them an SMS screen shot of my bank notification that I was charged, they said that they don't take an SMS as an evidence of a tramsaction. I called the bank and asked them to provide a screen shot for the transaction but since the transaction was refunded directly to my credit card, I didn't ask my bank for a statement screen shot of the transaction. In all cases the error is from wargaming and not from the credit card or the country.
  11. The_3rd_R

    Payment error

    I'm buying from EU store and it seems that wargaming EU payment method have a problem in their payment system. I've tried it twice and have the same error. I'm in the Middle East registered on EU server. There is an option to buy prepaid cards for WOWS on Walmart.com but I don't know if the card can be redeemed on EU website.
  12. The_3rd_R

    Payment error

    Hey Guys, I have been trying for the last 48 hours to purchase bundles without any luck, I'm entering all the payment information correct and when i press on confirm to pay the page after a couple of seconds gives: SORRY SOMETHING WENT WRONG , ACTION TEMPORARY UNAVAILABLE, PLEASE TRY AGAIN LATER. My payment method is charged with the purchasing amount and I'm not receiving the bundle neither receiving a payment confirmation from wargaming.net. i have contacted my bank and they said that the amount is being reversed / credited back to my card. I have issued a ticket on wargaming and informed the service center about this issue without getting an appropriate answer or any kind of a solution. please see the attached screen shot of the ERROR PAGE. Appreciate your SOS !!!!!!! Im running low on credits and can't fix my ships
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