Personally, I did not say end ops. But a exp exploit that got through some inept UAT needs fixing as badly as bad bots : They should have fixed both. I'm very wary of WG's current business model, but throwing your toys out the pram because this is the only way you can accrue exp, is not really my or WG's problem.
I played the odd operation but once you have the stars, you need enough operations to keep them feeling fresh on a rotational basis, say 12. Personally I liked the Dunkirk and Cherry Blossom ops. Ops should have some character/ uniqueness to them. I don't think it is the FTE cost in programmers, just no original thinking from the top down management-wise.