Carandraug

Errr, how about no. It's a clear case of false, or at best misleading advertising and the reaction (especially the message itself) is loaded with blatant dishonesty and lies. Like we said so many times, so far there is ZERO evidence, that anybody got a non-shortlist ship from the actual Satan crates and not the Supercontainer. Once again, they deliberately removed the shortlist explanation and ship names from the event description in 2018 in order to fool more customers. And well if you call a "great response" absolutely ridiculous claim that it was due to simplifying the text, then well bravo good sir. Just check the pre-2018 event round-up. Is it complicated or worse than the current sh*tshow ? This is ALL that's needed and the vodka infused bobbleheads can't do even that.

Well it's more like a burglar offering to to help you choose new furniture for your house, which he just picked clean. The response from player support itself is all good and dandy, but the info about the possible refund is STILL not anywhere on the website, launcher or official channels. So it's a move to just silence us whining forumites, while keeping the rigged cash cow on the pasture.

Why ? That would mean more customers could actually ask for the refund :P

I know, i was just responding to the claims about them doing the right thing with being sorry. It's not the case, not even as a long shot. They don't post anything to the official channels and still keep the misleading info for all the kept in the dark buyers. Including the possibility of a refund. So much for the honesty and transparency. WG's practices should be taught as 101 How-not-to.

That's not being sorry for a mistake or a screw up. That's a PR version of "it's the customer's fault". The difference between feeling sorry for their doing or for our feelings is immense in PR language.

They didn't say sorry or admitted a mistake. It's pure and simple damage control only.

Well the "You can pull any ship from any form of gift/container" is still disputable right now. We didn't see a single picture or proof with actual Santa gift crates giving anything else than the shortlist ships.

Jen pro porovnání, takhle vypadaly popisky vánočních Satan kontejnerů před zlomovým rokem 2018. Jednoznačně zvýrazněné tři lodě na "shortlistu" a k tomu i popsaná drobná šance na cokoliv jiného. Protože ono je totiž pravděpodobné, že aktuální "shortlist" funguje tak, že Makarov & spol. jsou doplněny 0.00001% šancí na cokoliv jiného, aby WG byli krytí z právního hlediska. Což je samozřejmě neomlouvá daný "shortlist" neuvádět a stále se jedná zcela jednoznačně o klamavou reklamu.

The current milk carton still has the "Chocolate inside" on it. That's the problem.

Na PC k tomu zatím nemají důvod. Konzolová pravidla jsou ohledně lootboxů mnohem striktnější. Navíc by při uvedení přesných čísel nemohli dělat prasárny jako současný "shortlist" jako neviditelná překážka navíc.

And they won't. It's exactly as we expected - "working as intended" and "we are sorry YOU are disappointed". While still selling the same rigged containers to unsuspecting majority.

Klasické "Operace se zdařila, ale pacient bohužel zemřel".

No...ani ne. Dokud nezmění popis akce na oficiálních stránkách, tak jde stále o zcela zavádějící klamavou reklamu. Většina zákazníků navíc o nějakém vracení peněz nebude mít ani tušení a "cinklé" kontejnery se prodávají vesele dál.

Not really, because they didn't change the fraudulent description of the event on the website. So yeah "sorry not sorry". That's not really an apology and fix is it ?

Takže opět jen lži a mlžení. Nejsme překvapeni, ale i tak je to k pláči. V podstatě jsme se dočkali potvrzení, že komunitu odrbávají stejně již několik let v kuse a chyba je v podstatě na naší straně protože "jsme letos zklamáni". Vrácení peněz je při nepravdivé reklamě standardem, ale obvykle se aspoň pak ta nepravdivá reklama stáhne. Což se opět nestalo a popis celé Santa akce je stále lživý. Hanba WG.