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Everything posted by MrConway
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In this case it refers to all messages sent in the game, no matter the channel. We do of course know that clan channels are to be treated differently, not to worry.
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Unfair punishment caused by WG's server abillity to load a battle.
MrConway replied to Anthoniusii's topic in General Discussion
As harsh as what @Commander_Cornflakes says sounds, he is absolutely correct. It is of course unfortunate that a technical issue prevented you from participating in the battle, but you were AFK. If this is not a one-time occurrence you should consider contacting our customer support team for help with troubleshooting, we're always happy to assist! -
We're aware that there is some misuse of the chat report system, we're currently working on a different avenue that should cut down on it drastically. Please use it only when you actually encounter chat rule violations.
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Our new procedure is not vulnerable to abuse, as we are looking at the actual chatlogs. Regarding the quick-command spam I would like to add that you are free to report abuse of it to customer support - as chat bans cannot prevent it at the moment we have no problem issuing game bans for it.
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Captains, I have some good news. We've been talking to the dev team about your feedback regarding the new collector's club rewards and the conditions attached to them. We all agree that having to play the all the ships in your port for at least one game will be confusing and difficult to track outside of December (yay for snowflakes!). Similarly, figuring out when you have played 100 battles with the ships in port is going to be tough. So what we are going to do is remove both those conditions from the rewards! To get the collector's rewards you now only have to have the requisite number of ships in port - that's it.
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Its great to see that the forum traditions are being kept alive! :) As is tradition we are of course fashionably late to the party and would like to contribute some prizes. @lup3s We would like to contribute: 1 x Prinz Eitel Friedrich 1 x Tier VIII Premium of choice (of those not permanently removed) 1 x West Virginia 41 "Mountain Mama" package 5 x 1 Big "Secret Santa" container Happy holidays everyone!
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December’s Combat Missions - Discussion Thread
MrConway replied to The_EURL_Guy's topic in News & Announcements
We would have liked to, but we do not yet have any working gameplay for surface ships versus submarines, so it was not possible. I'll pass on the feedback regarding the difficulty. But please be aware that you will also be able to earn Prinz Eitel Friedrich later in December, so you are getting the chance at two free ships. -
Shipstorm - Casual Division Tournament - Discussion Thread
MrConway replied to The_EURL_Guy's topic in News & Announcements
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Sorry you had issues there, please try again now :)
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Please be aware that the test server is for testing out features, not for testing ships or upgrades. :)
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Happy to provide some details, not that it changes anything ;) As you know we do a lot of ship testing and many of those ships are introduced as slightly different copies (from a back-end technical perspective). The issue was that our system included these test ships in the total amount of ships played which screwed up the numbers for a lot of players. Its being fixed and when ready we will begin deploying the emblems - but right now there is nothing we can do to accelerate it. I don't think committing to a date would help with anything, it just brings up the possibility of more delays. We should be talking a few days™ ;)
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Just to give you guys an update: The collector's items will be arriving soon™. There was an issue with pulling the amount of ships that returned incorrect numbers, but it should be working shortly - then we can begin :)
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Historical & archival research stream - We need your questions & topics
MrConway replied to Crysantos's topic in General Discussion
Heads-up: We'll be closing this thread next Monday, so make sure to get your questions in before then, or swing by the stream to ask them live! -
Yes of course. Clan battles require very different captain specializations and we don't want to make clan battles players have to pay for several captain respec twice during each season. As such anyone who participates in the battles gets the chance to respec them for free. If you want to benefit from this offer for next season (provided we will run it again) I suggest you check the clan recruitment section and join a clan - a single clan battle makes you eligible :)
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Unfortunately its not a case of "we'll just go and fix it", as the mode was intentionally not included. I have passed on the feedback.
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I'll pass on the feedback re: daily missions!
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To clarify the forum groups - you needed to log in to the forums at least once during the beta to have the group added. The forum admin interface is painful at best, but I would be willing to manually add those of you that are beta testers. If you want to help me someone could compile a quick list of those here that want it and I'll try to do it next week! :)
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Analysis of AA rework and Ship/CV-interaction
MrConway replied to anonym_DKZABZXaXZld's topic in General Discussion
Thanks for the great post - I've included it in my feedback to devs! -
Support will refund it for you, just send through a ticket! If you actually encounter any issues with our support please feel free to post about it in our feedback thread or send me a PM.
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BB AP on DD's not working as intended
MrConway replied to ApesTogetherStronK's topic in General Discussion
It has apparently been a very hard bug to narrow down and resolve, according to devs only the recent changes have made it really apparent. I'm not a programmer, but I would imagine that the calculations going on in the background are quite complex :) -
You are, but only I can see it Yes, that should happen soon!
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I can suggest it :)
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I also kinda like the name :) To address the second point - we don't know yet. The numbers that were circulating are purely preliminary and subject to change.
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I believe that we gave the beta test insignia to all players that participated in any of the beta test sessions (closed, weekend & open). If you really think you got one erroneously, please PM me and I will verify!
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I don't have an ETA yet, apologies.
