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MrConway

WG Staff
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Everything posted by MrConway

  1. Yes, although if you already have the Leningrad you will instead get her doubloon value (5250). Each of the individually mentioned ships is its own category (coop only) and in addition each tier and class combination is another category.
  2. MrConway

    Le Terrible - Available To Rent For 7 Days

    In that case you would have to wait quite long for the doubloons, or we have to drastically cut the offer length. Thanks for the feedback anyway - this is a bit of an experiment and we will see how to proceed from here.
  3. MrConway

    Le Terrible - Available To Rent For 7 Days

    I like this idea, but I am not sure it works with the current mechanics we have in place. It would also mean we would have to restrict the availability of the "upgrade" offer to the rental period.
  4. MrConway

    Le Terrible - Available To Rent For 7 Days

    Much longer, the "discounted" offer that is available once you purchased the rental will be available for far longer than the actual rental period, until March 22nd (if unchanged).
  5. MrConway

    Le Terrible - Available To Rent For 7 Days

    We will, the guys are updating the portal article with the new offers as we speak! You guys are just way to quick and active at weird hours of the day
  6. Agreed, it was indeed a bit messy. We used a script in our twitch bot for a while that automatically added questions to a list, but that doesn't work for YouTube or Facebook. Due to the nature of the global channel its also quite tough to collect questions prior to the stream and I personally prefer doing live questions. But point taken, we'll try to streamline the process and get it more organized for the next stream. Thanks a lot for the feedback!
  7. MrConway

    Le Terrible - Available To Rent For 7 Days

    Yes, by purchasing the rental Terrible you get access to a special offer that is discounted by the exact amount you paid for the rental. And as a cherry on top you get another port slot ;)
  8. MrConway

    PTS Downtime - 24/01 13:30 CET

    Captains, The public test server will be offline starting at 13:30 CET for approximately 1 hour in order to apply some changes. Hopefully we will see you all on the test server for our CV rework stream this evening starting at 18:00 CET!
  9. MrConway

    PTS Downtime - 24/01 13:30 CET

    Minor technical changes :)
  10. Captains, The World of Warships server will be unavailable for approximately 1 hour tomorrow morning 24/01/2019 from 05:00 UTC due to scheduled maintenance. Please excuse the interruption in service.
  11. MrConway

    EU Weekend Server Issues - Compensation

    We're invoicing the oil separately as we cannot tie it in to the claim function on the portal - it will arrive soon.
  12. Captains, We will shortly be performing some unplanned server maintenance due to an issue in our data center. While the server will remain online, there is a possibility that you may notice some issues while the maintenance is being performed. When: 11:00 CET How long: 1 hour We apologize for any interruptions that this may cause.
  13. The maintenance was completed without issues, should you have a problem now please contact our support team ASAP and we will investigate!
  14. No, an unrelated issue as far as I am aware.
  15. MrConway

    EU Weekend Server Issues - Compensation

    Unfortunately there is no way for us to recover these lost battle results, they did not get saved and processed due to the outage.
  16. MrConway

    EU Weekend Server Issues - Compensation

    The servers were down only a few hours this weekend, the time period is however the entire last two weeks :) No, its fine! We prefer to err on the side of caution and generosity to make sure everybody is covered.
  17. I responded to the reddit thread, looks like there isn't any issue with the model. If someone has the replay we can check out what happened :)
  18. MrConway

    EU Weekend Server Issues - Compensation

    Unfortunately not, the case with @NothingButTheRain is a very specific one that we will have a look at, but even there will likely not be able to do anything. I would strongly suggest you actually read the highlighted parts of text before complaining about fake news. As I clearly stated multiple times we will inform everyone when we are sure everything is fixed and compensation can be claimed.
  19. MrConway

    EU Weekend Server Issues - Compensation

    I would suggest: In-game goods -> In-game goods - Lost and Found -> Camouflages
  20. Yup, I've poked our QA guys with this post ;)
  21. MrConway

    PSA: Recap of Weekend Server Issues

    We would never do planned maintenance during prime time, that's just silly. I have no idea of the technical background of the server issue, all I know is that people spent their weekend working overtime to try to fix it as soon as humanly possible. When it started we were actually at our office New Year's party, frantically looking for the one guy who brought his laptop to get a handle on the situation. Sometimes things just break Proof
  22. MrConway

    EU Weekend Server Issues - Compensation

    The issue was only this Saturday and Sunday, but we are extending the compensation to anyone who has played in the last two weeks to ensure we have everyone who might have been affected covered. To be clear, we only had issues this weekend. If you had problems before then please contact our support team so they can investigate and help you sort it out! We saw a lot of feedback from people struggling to complete the collection, so we though it would be most appropriate to send a little bit of help there. Santa containers would also have been a little excessive in this volume in my opinion. Please send a ticket to customer support with the details and screenshots - we'll investigate but I cannot promise anything.
  23. MrConway

    EU Weekend Server Issues - Compensation

    Hopefully later this week, we will definitely let you know as soon as it is! As mentioned it will be made available when the issue has been fully fixed, we want to make sure everything is back to normal first. Once that happens we'll let you know, then you can claim it here: https://worldofwarships.eu/en/userbonus/ This lets you decide when you want the two days of premium time to start. Yes, it will. Unfortunately we cannot do any custom compensations for consumables lost during the crash, which is why we added the containers.
  24. MrConway

    Servers Down?

    Apologies for the delay gentlemen, here is the promised update!
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