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MrConway

WG Staff
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  • Clan

    [WG-EU]

About MrConway

  • Rank
    Community Manager
  • Birthday 01/07/1988
  • Insignia

Profile Information

  • Gender
    Male
  • Location
    Praha
  • Interests
    Scuba diving, photography, gourmet cooking and blowing stuff up!

Recent Profile Visitors

10,059 profile views
  1. Exactly this is the issue :/
  2. 04:00 UTC with an estimated downtime of 30 minutes.
  3. The issue should be resolved with the restart in a few hours, but we won't be able to decide about potential compensation until Monday.
  4. Log-ins should be working again. If you are stuck in division the full server restart tomorrow morning should resolve that issue. Should you be affected by this, please contact customer support and let us know. We'll look into what we can do for you on Monday when we know the scope of the issue. Again, our apologies!
  5. We are currently soft-restarting our server, log ins should be back up shortly. In addition there will be a short downtime at 04:00 UTC for an unscheduled restart.
  6. Captains, Unfortunately we are currently experiencing some server issues that have caused some players to be locked into their divisions. Our team is already working on a resolution and we hope to have you all back in battle soonest. Our sincere apologies for the disruption to your Friday night entertainment! Update 22:40 (UTC +1) To resolve the issue we will be performing a full server restart at 04:00 UTC with an expected downtime of 30 minutes. If you cannot log in now the full server restart tomorrow morning should resolve that issue. Should you be affected by this, please contact customer support and let us know. We'll look into what we can do for you on Monday when we know the scope of the issue.
  7. I looks like you have not claimed them yet. Check out how to do it here: https://eu.wargaming.net/support/en/products/wows/hot-issues/23359/
  8. MrConway

    0.7.12 PTS - Others

    Please watch the portal for all news regarding PTS sessions, as the final date is usually subject to change until just prior to the test.
  9. MrConway

    0.7.12 PTS - "Steel Monsters" Campaign

    Those will be released prior to 0.7.12, it is not finalized yet. The values on PTS should always be treated as placeholders, as we are really just interested in testing the mechanics.
  10. MrConway

    0.7.11 - General Feedback

    While we do check them for game breaking issues, sometimes things slip through as we do not make them ourself. Glad we could help! :)
  11. MrConway

    0.7.11 - General Feedback

    We've had reports from some players that modifications can make the banner not show up - please remove the mods temporarily and check if it helps!
  12. Unfortunately our hands are tied in this regard, we are bound by local regulations which mean that we cannot offer the containers in Belgium. This is due to the way we handed out the containers to the contributors, crediting 60 at once from 3 different types, rather than purchasing the packs separately from the premium shop. They were just opened back to front. Ships are never downgraded. The way it works is: You get lucky and a ship is dropped You don't have the ship -> ship is added to your port You have the ship -> the system checks if you have all the other Santa ships You don't have all the Santa ships -> one of the Santa ships is chosen and added to your port You have all the Santa ships -> the system switches to the super container ships (all possible ships that can drop from a super container) You don't have all the supercontainer ships -> the system chooses a ship and adds it to your port You have all the supercontainer ships -> the system gives you the doubloon value, port slot and captain of the ship originally contained in the container. I hope that makes sense :)
  13. You get definite points for Llanfairpwllgwyngyllgogerychwyrndrobwllllantysiliogogogoch ;) I'm not sure of the specifics of how it works right now, but I will see what I can find out.
  14. Due to the legislative restrictions recently established in Belgium we have been forced to remove access to containers sold in the Premium Shop for players residing there. Relog, switch to the container screen and then click on the Santa Crate banner on the left - you can claim your free containers there.
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