Hi, ok so I managed to spend the 4 hours + needed to download the game and after pressing the play button an error occurred, I re started the pc tried again and the same thing happened. Next day I uninstalled the game and then spent from 10.30 am to 16.55pm downloading it again. Pressed play and it let me in, logged in to eu and after a while was sort of in the game but it was flashing and each time I went to choose a ship a screen came up with an error saying that the game had crashed. Also on the screen was a list of percentages for memory etc. usage and none were above 27% .......... I have run the game all last year on this computer without a problem so just have no idea what's going on with this latest download....any ideas would be welcome ....... seems you have exactly the same issues , if you find anything out please let me know...cheers