The problem is, we do not trust your company any more. There is an old saying "Actions speak louder than words", and all we ever see are empty words, broken promises and the same old predatory practices.
You strike me as an intelligent person and a genuine nice guy, having watched you on stream quite a few times. With that in mind you must be aware that your company is nothing more than a gambling casino now. There used to be an excellent relationship between the developer and the community, however, that has been lost, burned and destroyed due to Wargaming's actions.
For example, how would you feel if you walked into an electronics store to buy an iPad, and passed over your money. The box comes out, and when you get home and open it, you find a set of cheap earphones instead. When you complain, the store says "Well, you only bought a chance to receive the product you thought you were paying for, didn't you real the small print?" I suspect you would be outraged, but this is the modus operandi of your entire company from top to bottom and quite frankly it disgusts me, especially considering your game also targets minors and vulnerable groups such as military veterans.
For me, the only thing that will go some way to rebuilding some trust is a statement along the line of "We will remove ALL gambling elements such as lootboxes immediately, and gated missions".
Has your company also considered that the obscene prices you charge put a lot of people off of buying your premium content? I suspect if you lowered your prices, you would actually sell a lot more and would also go a long way to rebuilding community trust. (The Laffer Curve applies here, even though it refers to taxation)
You company has it within itself to sort this out and become a trusted and valued game developer, but its going to require a serious change of direction from your senior management.
How about putting the customer first for once and realising what your company could have here with a previously loyal playerbase?