My two cents @ wargaming
The worst part of the thing is that you put up this almost impossible grindwall (not mentioning the borderline market practice) during Xmas period. Xmas is supposed to be the occasion to give gifts.
You gave snowflakes, and that's a gift. Thank you ... that's the spirit.
But the rest ...
Gorizia is a nice ship, but it's just a different Zara (so a tier 7). Not much of a gift, more like a small cadeau. But even here you could deserve a (small) thank you.
The Puerto Rico affaire is a big bad mess..... and the change of the advertising ... well .... that was some kind of smoking gun about the thing.
Accept a small suggestion: grant to the ones that already spent on dubs booster the same amount of doubloons they have spent ... It will ease their pain (and, what's even more important, you will show that you did not build up all this thing to milk doubloons AFTER people realizes that their boosters are not enough to get the ship completed in time). This would sound like an actual apology and would restore some faith in the playerbase.
(Or give them a Missouri to recover )
Anyway ... have a nice Xmas. After all it's a game.
PS: I forgot, next time try not to do such kind of things just before a "save the children" donation campaign ... you know ... angry people are less inclined to be generous